|This little baby goes everywhere with me|
We did encounter one handle break (they are awesome but not magical). But because we registered the bag with the company, the bags are guarunteed for life worldwide and we reiceved a free same day repair at a shop near our apartment. The nightmare of having to find another bag (or duct tape the handle for really classy travel) was diverted and the whole experience - dealing with the company, finding a repair shop, and getting the bag - took less than a day and was relatively stress free. Worth every penny.